Refunds and cancelling
Cancelling
You can cancel a paid plan at any time from your account page. Your plan keeps working until the end of the month you paid for. You aren't charged again.
Refunds
A month already paid for isn't refunded. The free plan, and the free first month offered at checkout, let you try New on Record before you pay.
If you were charged by mistake, such as twice for one month, write to frankie@newonrecord.com. A charge made in error is refunded in full.
Questions
Write to frankie@newonrecord.com.